Shopping Questions:
Buying from our web site is easy and secure. You simply create an account and start shopping. You will not need any additional software or downloads to shop here. In addition, when you place an order on the ShopMoen website, you can feel confident that your credit card information is protected by our secure server.
How do I add items to my Cart?
The “Cart” is a helpful shopping tool that displays the items you've chosen to purchase. As you browse through our site, you may add items to your cart along the way by clicking the “Add to Cart” button found below the items you wish to purchase. You can access your shopping cart contents at any time by clicking “View Cart” button on the upper right hand corner of the page. This is on every page of the ShopMoen site for your convenience.
How can I buy multiple quantities of an item?
If you wish to buy multiple quantities of an item, simply change the quantity before clicking on the “Add to Cart” button. If you wish to change the quantity of an item already placed in your “Cart” then you will have to view your “Cart” and change the number in the "Quantity" box. Once you change the quantity, click the "Update" button to confirm the changes.
After I've added one item to my Cart, how do I add another item before checkout?
Click the “Continue Shopping” button, find the additional item(s) you want to purchase and then click the “Add to Cart” button. You can add as many items as you wish before checkout.
How do I remove items from the Cart?
If you wish to remove an item that you already placed in your “Cart”, you select “ View Cart” and click the "Remove" button. The item will be deleted from your “Cart”.
Do the total charges displayed in my Shopping Cart include shipping and taxes?
No, the total in your “Cart” will only show the total cost of the items. The shipping and tax will be added to your order when you "Check Out". The total amount reflected on the checkout page is the amount you will pay for this order.
After I've added items to the Shopping Cart, how do I check out?
Click the “Checkout” button located in the upper right-hand corner of the screen or on the lower right-hand side of your “View Cart” screen and then follow the prompts.What if I am having trouble placing my order?
Call your Moen Zagwear representative at 800-366-4924 x373 for assistance.
Why do I need to re-enter my credit card number each time I place an order?
For your own protection, your credit card information will not be held in our system, you will need to enter a credit card with each purchase. Please be sure that the billing address you have entered matches the address on your credit card statement.
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